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Get the latest NHS information and advice about coronavirus (COVID-19).
Check if you or your child has coronavirus symptoms
Find out about the main symptoms of coronavirus and what to do if you have them.
Self-isolation and treatment if you have coronavirus symptoms
Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
Testing and tracing
Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service.
People at high risk
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
Social distancing and changes to everyday life
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services during coronavirus.
GOV.UK: coronavirus – guidance and support
Government information and advice.
You can book appointments with our practice nurses in advance for blood pressure checks, changing dressings, travel immunisations etc. The nurses also run clinics for patients with established health problems, for example Asthma, COPD and Diabetes. These patients will be invited for regular checks.
Smears can be done either by our practice nurses or in a Family Planning clinic session. Female patients receive a letter when their cervical smear is due.
The following clinics are available to patients:
Held by Nurse by appointment
Held by Nurse by appointment.
Held by Nurse Justine Curran by appointment.
Travel Health Clinic
by appointment only
Held by Nurse, by appointment only.
Mother and Baby Clinic
Held by the Health Visiting Team. For further details please contact the team on 01202 547307.
Please see Contraception section. This service is available to both registered and non-registered patients.
The practice runs three Phlebotomy clinics a week - Monday and Tuesday and Wednesday am. Due to high demand, priority for these clinics is given to the elderly and those less able to travel, INR patients and practice recall patients. In some instances patients may be asked to attend the Royal Bournemouth Hospital for their blood test.
To view our 'Self-Care' page for various fact sheets and self help guidance leaflets to refer to, should you have any concerns.
Click HERE to view this page - but don't forget...NHS 111 are there to help you day or night, 24/7
On the advice of your doctor, you may be referred to one of the following specialist clinics held at the surgery, which provide care both to our patients and to patients from other practices:
Self-Care is very important for ALL patients, but also for those who are informal carers looking after family, friends or neighbours.
GP consultations that are currently taken up for minor ailments could be used for people with more serious or long term conditions and those recovering from illnesses and injuries. There are estimated to be around 15 million in England with a long term health condition and this figure is likely to increase with the growing ageing population.
Self-Care is about looking after yourself in a healthy way. It can be anything from eating healthily, doing some exercise, managing common conditions (like headaches, colds and flu) or living with a long-term health problem, such as asthma or diabetes.
Please find below various fact sheets and self-care guidance leaflets for you to refer to, should you have any concerns: -
Below are a selection of leaflets outlining the practice's administrative information.
Printed copies of these can be found in our practice waiting areas.
Please call after 2.30pm to enquire about your test results as our reception staff will have more time to deal with your request after this time.
Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.
When you take your test you will be told how long it will be before the results are returned to the practice.
It is your responsibility to check your results and to make an appointment to discuss them with your doctor if you are advised to do so.
Our practice doctors can provide Family Planning advice to men and women of any age in complete confidence in a normal surgery appointment.
The Alma Clinic is a specialised Contraception Clinic staffed by doctors and nurses who specialise in Family Planning, coil fitting and contraception.
Emergency contraception is available within 3 days after you have been at risk. If you think you have been at risk, you should tell our receptionist you need an emergency appointment on the same day.
Telephone 01202 519311 during opening hours (phones open half an hour before clinic begins).
Monday's 10:30am to 19:30pm. Please note this service is closed on Bank Holidays.
A clinic leaflet is available from Reception.
Kerrie Ewer RGN
To request the Doctor to complete any of additional services we provide, the information or service needs to be requested in writing, for example a letter would require details of what information you require the doctor to include.
Once we know how much work needs to be done, you will be contacted by the surgery to be informed if a payment needs to be made. Please click the link below to view our standard charges for Non-NHS services.
Standard charges List for NON-NHS services
PLEASE NOTE PAPERWORK CAN TAKE UP TO 4 WEEKS TO COMPLETE
It’s important to understand that GP’s are not employed by the NHS, they are self-employed and they have to cover their costs – staff, building, heating, lighting etc. – in exactly the same way as any small business.
When a Doctor signs a certificate or completes a letter, report or form, it is a condition of remaining on the Medical Register that they are only to sign what they know to be true. In order to complete even the simplest of forms, the Doctor might have to check the Patient’s entire medical records. Carelessness or an inaccurate report can have serious consequences for the Doctor with the General Medical Council or even the Police.
The BMA recommends that GP’s tell patients in advance if they will be charged. It is up to the individual Doctor to decide how much to charge. All surgeries have lists of fees available.
Paperwork can take up to 4 weeks to complete as time spent completing forms and preparing reports take the GP away from the medical care of his or her patients. Most GPs have a very heavy workload – the majority of GPs work up to 70 hours a week and paperwork takes up an increasing amount of their time.
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