Where possible please phone in requests for home visits before 11:00am.
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. Home visits are predominantly for the elderly, housebound, or people who are seriously ill and unable to attend the surgery.
Please not our Duty Doctor will triage the visits each day and may call you before visiting to decide how urgent the visit is, whether your medical condition requires it and to ensure you see the right clinician for your needs. Please bear this in mind and be prepared to give some details of the problem to the receptionist answering your enquiry as it will help the doctors to plan their visits for the day.
Please ensure you give the Reception Team a contact number the Doctor can reach you on for that day.
Please remember that a Doctor can see up to SIX patients in the surgery in the time that it takes to make ONE house call.
Patients can also be examined much more thoroughly in the surgery environment, so please keep requests for home visits for urgent matters only.
You can also be visited at home by a community nurse, or one of our Advanced Nurse Practitioners, (ANP's) if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.