Welcome to Winton Health Centre
Winton Health Centre aims to provide a high quality, accessible, user friendly and progressive healthcare service for our patients utilising all available resources within our extensive multi-disciplinary team and from across the wider Primary Care Network.
Our reception desk allows wheelchair-using patients to communicate directly with reception staff and our large car park area has disabled parking spaces and easy flat access into the building. There are also disabled toilet facilities.
Improved access for patients
We are working towards improving access to appointments for our patients, in particular at evenings and weekends. If you would like to be offered one of these appointments, please speak to a member of the team. These appointments may be at a different site e.g. the Urgent Treatment Centre at Bournemouth Hospital.
Patient Participation Group
WE NEED YOUR VIEWS! Please join our Patient Participation Group (PPG) - and HELP us to HELP you!
Contact reception at winton.healthcentre@nhs.net
Our Shared Purpose
Winton Health Centre aims to provide a high quality, accessible, user friendly and progressive healthcare service for our patients utilising all available resources within our extensive multi-disciplinary team and from across the wider Primary Care Network.
We want to help and engage patients with a supportive approach and, where appropriate, promote self-management of their own health needs.
By working together, we will make best use of the available resources to ensure that our patients receive the healthcare that they need and in a place that is closest to home
Our Culture
We continually strive to improve the adaptability and resilience of our healthcare processes and our healthcare team.
We are improving access to general practice and information sharing, improving communication and decision making and flexible solutions through successful use of technology.
Our evolving multi-disciplinary team approach helps develop a learning organisation culture as the team’s knowledge is greater than that of any individual and we are increasing in our confidence of knowing who to ask and when.
Our Values
By conveying compassion in word and action whilst assessing and responding to needs.
- Involve our patients in decisions
Using a whole team approach in supporting our patients to help them make decisions to improve and maintain their health.
By working as one flexible unit that enhances our colleagues’ ability to perform their roles.
By speaking and acting truthfully and being accountable for our actions.
- Be a sustainable practice
By operating on a financially sound basis with a workforce that has a wide skill mix.
- Provide Continuity of Care
By providing and sharing information and care planning through the registered GP we ensure early problem recognition, quality of care management and less duplication.
- Respect our patients and staff
By treating our patients and staff with courtesy, dignity and respect always. We will treat all fairly and be especially supportive to the vulnerable. We expect respect in return.
Our Vision
To create a thriving, community hub that serves a diverse, often transient population with a range of complex medical and social needs, and has the ability to support local general practice.
How do you communicate?
Do you need information in a different format? Do you need communication support?
If so, please tell a member of the Practice staff. Telephone us on 01202 519 311, Post us a letter, email us winton.healthcentre@nhs.net, or come into Reception.
Wessex Healthier Together
Improving the quality of care for Children and Young People in Wessex
- Are you expecting a baby?
- Are you a parent worried about your child?
- Are you a young person needing help and support?
If this applies to you, Wessex Healthier Together are there to help! Click HERE for more information, or visit www.what0-18.nhs.uk
Have you been referred to see a Specialist?
Click HERE for important patient guidance on what to expect when you are referred by your GP to see a Specialist (or therapist). Please read this information carefully - it may save you an unnecessary trip to the surgery by talking this process through with your specialist.
Possible Alternatives to Booking a GP Appointment:
Click HERE to view this leaflet
SELF-CARE Guidance for Patients
We have created a 'Self-Care' page for our patients and their carers which we have filled with various fact sheets and self help guidance leaflets for you to refer to, should you have any concerns.
Please click HERE to view this page - but don't forget...NHS 111 are there to help you day or night, 24/7.
(Site updated 28/10/2021)